Terms of Trade

All our terms are stated in individual contracts. Template of our contract:

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TUTORING CONTRACT

Contract Code:…………………………….

I. THE CONTRACTING PARTIES

Provider : Company: Business number: Headquarters: Represented by: a

People Academy
Webzone, s.r.o.

Máj. povst. česk. ľudu 2174/38 

977 03 Brezno

Name and Surname: __________________________________________________

Permanent address/billing address: __________________________________________________________________

Email: ______________________
student / legal representative* – hereinafter referred to as “student”or “Customer”, II. SUBJECT OF THE CONTRACT

1. The subject matter of this contract is English language tuition for a fee under the terms and conditions set out in this contract and the Provider’s instructions, which are set out in Articles IV to VI of this contract.

2. The contract is concluded for a period of 12 months from the date of payment of the issued invoice.

III. PRICE AND INVOICING

  1. The customer sends a binding order by email from the email address provided in the header of this page.
  2. The Provider will then confirm or reject the order and issue an invoice for the course, which will be sent to the Customer and their email.
  3. The price of the ordered course is stated in the billing document, which is the invoice issued by the provider.
  4. The price of the course is set according to the currently published price list on the website www.paca.us
  5. The price is payable on the date stated in the invoice.
  6. The invoice shall be deemed to have been paid on the date on which the invoiced amount is credited to the Provider’s account.
  7. In case of complications regarding payments, it is possible to pay the invoice by multiple payments, however, only after agreement with the provider via email.

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IV. PAYMENT TERMS

  1. The price for the course is paid on the day the full invoiced amount is credited to the Provider’s account by wire transfer or card payment.
  2. If the student is more than thirty (30) days late in paying the invoice after the due date, the provider reserves the right to cancel the contract.
  3. Withdrawal from the contract shall include, in the case of individual and pair tuition, a final demand for payment of the invoice with a specified due date for payment of the invoice due.
  4. The Parties agree that the effects of the delivery of the withdrawal from the Contract within the meaning of Clause 5, Article IV. The payment terms under this Article shall also take effect on the date of return of the undelivered consignment to the sender or on the date of refusal by the addressee to accept the consignment containing the written agreement or the withdrawal from the contract.
  5. The Student will be notified in writing of the cancellation of an unpaid invoice by the Customer to a third party within thirty (30) calendar days of receipt of the cancellation by the Student.

V. DATES OF LESSONS

The Provider and the Student agree that instruction and the taking of classes will take place on the days, times, and at the times and locations specified in the course description on the www.paca.us website. In the event of the impossibility of using the school premises, the lessons will be taught online, by distance learning.

VI. CONDITIONS FOR THE USE OF INDIVIDUAL AND PAIR LESSONS

  1. The provision of tuition to the student on the agreed dates is binding on the provider and in the event of cancellation, the student will automatically be provided with a make-up lesson.
  2. The Provider and the student of individual and pair tuition mutually agree to inform each other about the date of tuition for the next weekly teaching schedule, in case there is a change in the binding date, no later than the last working day, which is Friday, except public holidays falling on that day, in the previous week when the tuition will be carried out, by email or by telephone.
  3. The Provider reserves the right to cancel the proposed dates of instruction and to cancel the instruction in the event that the student of individual and pairs instruction does not notify the change of the date proposed by the Customer, no later than the last working day, which is Friday, except public holidays falling on this day, in the previous week when the instruction will be carried out, by email or by telephone.
  4. The Provider reserves the right to refuse a student’s request to reschedule to the next weekly teaching schedule in cases where it is not possible to arrange teaching on a date other than the agreed date, for any reason whatsoever.
  5. In the event of a lesson not being rescheduled as proposed by the student, the lesson will be treated as a properly cancelled lesson and will be subsequently taught in accordance with the agreed lesson cancellation terms as per points 1 to 5/ VII in the tuition contract. LESSON CANCELLATION CONDITIONS.

VII. CONDITIONS FOR CANCELLING LESSONS

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  1. A student in individual tuition has the right to cancel lessons without giving a reason. Cancelled lessons do not include lessons not taught during public holidays and scheduled holidays of the student and the ordering party.
  2. In the case of pairs, both students have the right to cancel the lesson as a pair and, by mutual agreement, also individually by any student of the pair. If a lesson is cancelled by one of the students within the maximum time allowed under point 5., section VII.CONDITIONS FOR CANCELLATION OF LESSONS, (hereinafter referred to as “point 5.”), the lesson is automatically cancelled for both students.
  3. If a lesson is cancelled after the maximum period of time allowed in point 5, the student in question will be obliged to pay for a pro rata portion of the lesson, which will automatically be counted as missed.
  4. If one of the students of the pair tuition wishes to cancel a lesson that will be duly taught afterwards, this lesson will be charged as an individual lesson according to the current price list for individual tuition published on the website www.paca.us.
  5. Cancellation of classes on the premises of the school and online classes, the student notifies the provider or the director or his/her designee at least 1 day before the day on which the class will be held until 20:00h, for morning classes from 8:00-12:00h, and for day and evening classes from 12:01 to 20:00h, 3 hours before the start of the class, otherwise the class will automatically be counted as missed.
  6. If the provider cancels a student’s lesson 1 day prior to the day on which the lesson will run later than 8:00 p.m. during morning classes and less than 3 hours during daytime and evening classes, the student will be given a free bonus lesson.
  7. In case of late arrival to the lesson, which is not officially announced to the student/legal representative by the beginning of the lesson, by phone, text message or message from a mutually agreed telephone communication platform /WhatsApp, tel. no. +421 903 958 773, the teacher designated by the Provider will be automatically disconnected from the online learning platform after 15 minutes from the official start of the lesson, in the case of a 45/60 minute lesson, and after 30 minutes in the case of a 90 minute lesson, and the lesson will be recorded as duly attended. For face-to-face classes, the instructor will wait the entire allotted class time for the student to arrive, and if the class is started, it will be completed within the proper time period listed in the schedule, with no possibility of additional time extension.

VIII. RIGHTS AND OBLIGATIONS OF THE PARTIES

  1. The student has the right to free initial testing and consultation, on the basis of which he/she will be placed in the appropriate language course level and course category.
  2. The Provider undertakes to teach the course according to the terms and conditions agreed in the Contract and according to the instructions which the Student has had the opportunity to familiarise himself/herself with prior to the conclusion of this Contract on the website www.paca.us and via email communication.
  3. The student may request in writing or via his/her email to the provider to interrupt classes without giving a reason. If he/she does so within 14 days of the invoice being paid, he/she will receive a full refund. If he/she does so later, he/she will be refunded the equivalent amount of the untaught lessons.

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  1. The parties agree that the effects of termination of tuition and withdrawal under this Article shall also take effect on the date of return of the undelivered package to the sender or on the date of refusal by the addressee to accept the package containing the written agreement or withdrawal.
  2. The student and the provider agree that during the one-month notice period, the proper use of tuition hours from the deposit shall be applied so that the student properly attends classes. Any tuition hours drawn from the deposit which are cancelled by the student during the notice period, for whatever reason, shall cease without entitlement to any refund.

IX. FINAL PROVISIONS

  1. The instructions of the Provider and the billing document issued by the Provider stating the price of the Course and its due date shall form an integral part of this Agreement.
  2. This Agreement is drawn up in duplicate, one copy of which shall be given to each Party.
  3. The rights and obligations of the Parties not expressly provided for in this Agreement shall be governed by the provisions of the Commercial Code and other generally binding legal regulations in force in the Slovak Republic.
  4. Amendments to this contract may only be made in the form of written amendments signed by the parties.
  5. The parties declare that they have entered into the contract freely, seriously, without coercion, and agree to its contents, which the student, or the legal representative in the case of a minor student, confirms by way of non-cash payment of the advance deposit price for the course on the basis of the invoice issued by the provider in points 1 to 8/ III.PRICE AND INVOICING of this contract.
  6. The parties declare that they have entered into the contract freely, seriously, without coercion, and agree to its contents, which the student, or legal guardian in the case of a minor, confirms by the way of commencement of the course through the first lesson.
  7. The contract shall be deemed to be validly concluded on the date of payment of the invoice, by wire transfer or card to the provider’s account via the invoice issued no more than one day before the start of the first lesson.

Privacy Policy

Personal data is processed in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Pursuant to Article I of this Agreement, the Provider is the data controller and the Student is the data subject. The personal data is processed expressly for the purposes necessary for the performance of this contract, for the purposes of communication, invoicing, contacting and identification for the purposes of entering into this contract, and for the duration of the obligations arising from the contractual relationship. The scope of the data processed is the contact details of the data subject (in particular, name, surname, postal address, e-mail address and telephone number). The personal data will be processed by the Data Controller in electronic form and manually in paper form. The data subject acknowledges that his/her personal data will not be subject to automated decision-making

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and profiling and will not be transferred to third countries. The data subject’s personal data will not be disclosed to other processors for processing.

In connection with the processing of personal data, the data subject has the following rights: (i) to request access to his/her personal data, (ii) to rectification of his/her personal data, (iii) to erasure of his/her personal data, (iv) to restriction of the processing of his/her personal data, (v) to object to the processing of his/her personal data, (vi) to the portability of his/her personal data, (vii) to lodge a complaint with the competent supervisory authority, which is the Office for Personal Data Protection. The contact for further information on the protection and processing of personal data is ochrana_udajov@paca.us For more detailed information on the processing and protection of my personal data, please visit https://www.paca.us/gdpr/

In Santa Cruz de la Sierra, on _________

______________ Provider

______________ Customer

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